Can you define the most common estate terms?

Common estate terms that you’ll need to know include estate, probate, Executor and Administrator. An estate is all the property and belongings owned at the time of passing. Not all of a decedent’s assets become part of his or her estate.  Certain assets pass outside the estate, while other assets become part of the estate [...]

By |2020-12-05T06:08:51+11:00December 5th, 2020|Comments Off on Can you define the most common estate terms?

How can I get support if I’m struggling with the loss of a loved one?

Continued Path  is an online survivor support resource provided by Phillips & Cohen Associates for those dealing with a loss of a loved one or a friend. Phillips & Cohen Associates partners with  Griefline, Australia’s only dedicated grief helpline. You can call them at 1 300 845 745 or go to http://griefline.org.au. Organisations such as [...]

By |2021-01-14T03:32:07+11:00December 5th, 2020|Comments Off on How can I get support if I’m struggling with the loss of a loved one?

How can I provide feedback or file a complaint about your service?

We are committed to providing a positive consumer experience through professional and honest communication with every consumer interaction. If we have exceeded your expectations or if you have concerns with our service, please contact us.

By |2020-12-05T06:06:25+11:00December 5th, 2020|Comments Off on How can I provide feedback or file a complaint about your service?

How can I pay?

We offer three convenient options for payment: online, phone and mail. For Australia: Phone – Call 1 800 457 675 to make a payment or to discuss alternative payment options. Payments can be made over the phone through our automated system 24/7, or you can speak with an agent during normal business hours. Online – [...]

By |2021-01-14T03:31:16+11:00December 5th, 2020|Comments Off on How can I pay?

What are your business hours?

For Australia: Monday through Thursday – 8:00 a.m. to 8:00 p.m. Friday – 8:00 a.m. to 6:00 p.m. Saturday and Sunday - Closed   For New Zealand: Monday through Thursday - 9:00 a.m. to 8:00 p.m. Friday - 9:00 a.m. to 6:00 p.m. Saturday and Sunday - Closed

By |2020-12-05T06:01:03+11:00December 5th, 2020|Comments Off on What are your business hours?

How is COVID-19 affecting your service?

As the Coronavirus and its impact continue to evolve, we remain focused on the health and safety of our employees and commitment to our customers. We are here to assist you and are working hard to ensure Phillips & Cohen Associates team members can continue to provide support during this challenging time. Our agents will [...]

By |2020-12-05T05:56:50+11:00December 5th, 2020|Comments Off on How is COVID-19 affecting your service?
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